SAC – Headset Brasil

SAC HeadSet Brasil

A solução em atendimento ao seu cliente, administramos as ligações receptivas durante todo o ciclo de vida do consumidor, oferecendo informações e respondendo dúvidas, pedidos e sugestões relacionadas à produtos/serviços. Para isso, utiliza uma variedade de estratégias de multicanais ou atendimento autômato (URA) .

A solução se baseia no tipo de cliente:

B2C (Business to Consumer)
B2B (Business to Business)
segmentação de perfil (massa, VIP, etc.).

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